I know a young woman who works in a family business.  The business started out small, but has grown over the years.  There are now many employees (most of whom are not family.)  As often happens in a family business, there are times (sad as it may be,) when family members get perks or opportunities [...]

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I have a good friend who recently engaged in negotiations to help put a severely under-performing (read failing) resort hotel back on track.  They reviewed his credentials, were confident he could solve their problems, and were excited to see him come.  Then came the part we all love — the negotiation of price.  Of course [...]

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I remember walking into the office of a company owner I was working with years ago to see him going through his phone messages and sending each one an email.  When I asked him why he was doing that he responded, “If I send an email, I can respond in 20 seconds.  If I make [...]

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Mothers seem to have a sense about how things will work best.  That’s why they started teaching us things like the golden rule from a very young age.  They knew that if we were kind to each other, not only would her life be better, ours would too.
That’s true in business as well.  We all [...]

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